Terms & Conditions - Haylaz Brasserie

These terms apply to your use of the Haylaz Brasserie website and to bookings made with us. By using our website or making a booking, you agree to them.

Haylaz Brasserie, 153 Fortess Road, London NW5 2HR · info@haylaz.uk · 020 3601 1900

1. Table bookings

You can book online for up to 14 guests. For larger groups, please call or email us.
Online bookings are made through our third-party booking management system, which confirms your booking by email.
Same-day bookings are available, subject to availability, and walk-ins are welcome.
We usually allow a 2-hour sitting.
Last bookings are at 8pm on weekdays, and 8:30pm on Fridays and Saturdays.

2. Deposits and cancellations

For groups of 6 or more, we take a £10 per person deposit to secure the booking.
Cancellations for groups of 6 or more must be made at least 48 hours before the booking. With less notice, the deposit is non-refundable, due to the loss of the table.
Bookings for fewer than 6 guests need no card details in advance.
You can change or cancel a booking using the link in your confirmation email, or by calling us.

3. Private dining and events

Private dining and events are available for 10 to 48 guests, as evening events from 5pm, Wednesday to Sunday.
A minimum spend applies: £1,000 on Wednesdays and Thursdays, and £1,500 on Fridays, Saturdays and Sundays. The minimum spend excludes VAT, and a discretionary 12.5% service charge applies.
A deposit is required at the time of booking.
Final numbers and event details must be confirmed at least 7 days before the event.
Any further terms for your event will be confirmed by our events team in writing.

4. Visiting us

Children are always welcome, but we do not allow children under 12 after 7pm on Fridays and Saturdays.
Dogs are welcome until 4pm every day. After 4pm, we are unable to allow dogs.
Dress code: casual during the day, and smart in the evening.

5. Menus, allergies and dietary requirements

Our menus, dishes and drinks may change from time to time, depending on availability.
Please speak to a member of our team about any allergies or dietary requirements before you order.
We serve alcohol only to guests aged 18 or over, and we may ask for proof of age.

6. Our website

We try to keep the information on our website accurate and up to date. Opening hours, menus and details may change, so please check with us before your visit if something is important to you.
Photographs are for illustration and may not show dishes or the restaurant exactly as served or set on your visit.
All content on this website, including text, photographs and the Haylaz name and logo, belongs to us or is used with permission. Please do not copy it without our written permission.
Our website links to other websites, such as our booking provider, Instagram and Google Maps. We are not responsible for the content or policies of those websites.

7. Liability

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence. Otherwise, we are not liable for any loss arising from your use of our website, or from information on it being unavailable or incorrect.